SaaS ECM: Managing Content in the Cloud


As per a report from global research firm TechNavio, on-premise enterprise content management systems currently hold a 90.73 percent share of the global ECM market, that number will fall as SaaS-based systems continue to grow. The study shows SaaS-based systems can expect to see a 31.11 percent compound annual growth rate by 2018. 

Faisal Ghaus, Vice President of TechNavio research, explains the appeal of SaaS-based ECMs. “[They provide] all the benefits of on-premise ECM systems in a trouble-free environment so that customers can focus on their core business activities while achieving a significant reduction in the total cost of ownership,”

The number of vendors with solutions in the cloud ECM space is growing. Cloud ECM vendors include Alfresco, Nuxeo, SpringCM, OpenText and EMC.

True, SaaS-based systems do put the responsibility of backup, maintenance and so on squarely on the shoulders of the provider. In some instances companies can also realize a substantial decrease in IT costs as well as access to stronger disaster recovery measures than with on-premises options. Some reasons why Cloud ECM is so attractive compared to On-Premise ECM solutions include:

  • Cost-Effectiveness
  • IT Consolidation
  • Robust Computing Architecture
  • Increase Productivity
  • Adaptability and Scalability
  • Transformation
  • Manage Risk
  • Automate Business Process

That said, SaaS ECMs don’t really make the environment “trouble-free.”  They’re still vulnerable to security breaches, system failures and a host of other issues.

An AIIM study released last year revealed that although some IT pros are willing to move some ECM components to the cloud, a full 50 percent of respondents said they are “unlikely to ever put content applications in the cloud, mostly for governance and security reasons.” Records management seems to be one place where IT departments are willing to bend, however. According to the study, “47% would consider it and 14% are already doing it.”

For more:

– download the AIIM report

– view TechNavio’s blog post